Norton utilities 16 keeps trying to install install#
I have now fixed the problem, but slightly cheated!Īfter all your comments I realised that rather than having done something wrong and there being an obvious fix / incompatibility it was likely that something had actually gone awry with the install and reinstall process. Thanks everyone for all your help with the above. I have run the Norton removal tool a number of times and then gone through the download process to no effect, and am just stuck in this endless loop of a requested restart each time I try and install.
![norton utilities 16 keeps trying to install norton utilities 16 keeps trying to install](https://www.lifewire.com/thmb/SvHeegP7U2b3v7EM-owhoT0vc5w=/1215x640/filters:no_upscale():max_bytes(150000):strip_icc()/001-uninstall-norton-antivirus-from-any-computer-4589373-d192343bbcb840c9a8375c70effd07f0.jpg)
I have done this multiple times however just end up back in the same place where I am asked to restart again before the installation will progress and am therefore unable to install at all. The download goes ahead Ok, however as soon as this is completed I am asked to restart the machine due to a previous version of Norton. Having then realised that my CD version was not compatible with Windows8.1 I logged on to my Norton account and selected 'add device' so that the latest version of Norton 360 would be downloaded. I then tried to install Norton 360 from my CD/DVD, however this kept giving me a compatability error message, which I eventually selected ignore. Having already purchased a Norton 360 multidevice licence I decided to uninstall NIS which I did via control panel and uninstall programs etc. I have recently purchased an HP laptop which came with Norton Internet Security pre-installed.